Connect With the ZenWave Team
Have an idea for a new synthesized soundscape, experiencing an audio glitch, or want to collaborate? We value community feedback and respond to every message within 24 to 48 hours.
Direct Email Support
For urgent inquiries, feedback, bug reporting, or partnership proposals:
Publisher & Response Time
Publisher: Genix Studios
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM UTC
Guaranteed Response: Within 24-48 business hours
Official Social Channels
Follow and connect with our studio for daily sound previews, sleep soundscapes, and updates:
Common Questions?
Looking for quick answers about our procedural sound generators, free unlimited access, or binaural beat safety?
Browse Studio FAQs →Send Us a Direct Message
Fill out the form below and we will get back to you via your provided email address.
Frequently Asked Questions
Quick answers about support turnaround times, sound requests, and partnership opportunities.
How fast does the ZenWave engineering team respond? ▾
We read every email sent to genixstudios4@gmail.com and typically respond within 24 to 48 business hours.
Can I request custom soundscapes or brainwave frequencies? ▾
Yes! We frequently add new procedural sound generators based on listener feedback. Feel free to request specific nature elements, noise slopes, or binaural beat carrier combinations.
How should I report an audio bug or device glitch? ▾
Please email us with your device model (e.g. iPhone 15, Windows 11 PC), browser version (e.g. Safari 17, Chrome 124), and a short description of the issue. This helps us reproduce and patch playback edge cases rapidly.
Can I feature or review ZenWave Studio on my blog or channel? ▾
Absolutely! You are welcome to feature, review, or recommend ZenWave Studio. For press assets, high-resolution logos, or developer interviews, contact us directly via email.